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Total Quality Management

Fandy Tjiptono

Total Quality Management - Yogyakarta Andi 2003 - i-xiv + 415 hlm

ISBN: 979-731-087-6

Subjects--Topical Terms:
Administration (Organisasi, Manajemen, Administrasi Perkantoran, Sekretari) A-D-M --Konsep TQM

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