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Prinsip-Prinsip Total Quality Service

Fandy Tjiptono

Prinsip-Prinsip Total Quality Service - i-viii + 94 hlm

ISBN: 979-3304-29-4

Subjects--Topical Terms:
Administration, Organisation, Management (Administrasi, Organisasi, Manajemen) A-D-M --Kualitas Jasa

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