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Manajemen Kualitas Jasa: Desain Servqual., QFD dan Kano Disertai Contoh Aplikasi Dalam Kasus Penelitian

Tony Wijaya

Manajemen Kualitas Jasa: Desain Servqual., QFD dan Kano Disertai Contoh Aplikasi Dalam Kasus Penelitian

Subjects--Topical Terms:
Administration, Organisation, Management (Administrasi, Organisasi, Manajemen) A-D-M --Kualitas Jasa

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