TY  - BOOK
AU  - Paul R. Niven
TI  - Balanced Scorecard Step by Step for Government and Nonprofit Agencies
SN  - 0-471-42328-9
PY  - 2003///
CY  - New Jersey
PB  - John Wiley & Sons Ltd
KW  - Administration (Organisasi, Manajemen, Administrasi Perkantoran, Sekretari)
KW  - A-D-M
KW  - Administrative Agencies
ER  -