TY  - BOOK
AU  - Susan M. Gage
TI  - Seri Manajemen : Strategi Pelayanan Pelanggan
SN  - 979-3189-49-5
PY  - 2006///
CY  - Yogyakarta
PB  - Argo Publisher
KW  - Administration, Organisation, Management, Office Administration, Secretary- Organisasi, Manajemen, Administrasi Perkantoran, Sekretari
KW  - A-D-M
KW  - Strategi Pelayanan
ER  -