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| 008 | 210820s9999||||xx |||||||||||||| ||und|| | ||
| 040 | _aID-SmMUS | ||
| 084 | _a236-0279 YAN IK.13 | ||
| 100 | _aDwi Novel Putri Yanti | ||
| 245 | 0 | _aStudi Tentang Kualitas Pelayanan Customer Service di Galeri Indosat Balikpapan | |
| 260 |
_aSamarinda _bFisip Unmul _c2013 |
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| 650 |
_aTheses (Skripsi, Tesis, Disertasi) _eT-H-E _xSkripsi-IK _yIK-2013 |
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| 700 | _aDrs. H. Abdullah Karim, M.S & Eddy Iskandar, S.Sos., M.Si | ||
| 942 | _cTHE | ||
| 999 |
_c11790 _d11790 |
||