000 | 00432nam a2200145Ia 4500 | ||
---|---|---|---|
008 | 220325s9999||||xx |||||||||||||| ||und|| | ||
020 | _a979-3192-29-1 | ||
084 | _a55208 GAG Mec Bo.1 | ||
100 | _aSusan M. Gage | ||
245 | 0 | _aSeri Manajemen: Strategi Pelayanan Pelanggan | |
260 |
_aJakarta _bTugu Publisher _c2013 |
||
300 | _a168 halaman | ||
650 |
_aManagement-Economics (Manajemen-Ekonomi) _eM-E-C _yPelayanan |
||
942 | _cBK | ||
999 |
_c15087 _d15087 |