000 00492nam a2200157Ia 4500
008 210815s9999||||xx |||||||||||||| ||und||
020 _a979-3654-27-9
040 _aID-SmMUS
084 _a137-0181 KAS Adm Bo.
100 _aKasmir
245 0 _aEtika Customer Service
260 _aJakarta
_bRajaGrafindo Persada
_c2008
300 _ai-xiii + 204 hlm
650 _aAdministration, Organisation, Management (Administrasi, Organisasi, Manajemen)
_eA-D-M
_vPeranan Customer Service
942 _cBK
999 _c1935
_d1935