| 000 | 00561nam a2200121Ia 4500 | ||
|---|---|---|---|
| 008 | 210815s9999||||xx |||||||||||||| ||und|| | ||
| 040 | _aID-SmMUS | ||
| 084 | _a137-0346 RAH Adm Bo. | ||
| 100 | _aNina Rahmayanty | ||
| 245 | 0 | _aManajemen Pelayanan Prima: Mencegah Pembelotan dan Membangun Customer Loyality: Dilengkapi Contoh-Contoh Kuesioner Penilaian Pelayanan, Studi Kasus, Tips Serta Kiat Pelayanan Bagi Petugas dan Pelaku Bisnis | |
| 650 |
_aAdministration, Organisation, Management (Administrasi, Organisasi, Manajemen) _eA-D-M _vKonsep Pelayanan |
||
| 942 | _cBK | ||
| 999 |
_c2100 _d2100 |
||