000 00502nam a2200157Ia 4500
008 210815s9999||||xx |||||||||||||| ||und||
020 _a979-533-921-4
040 _aID-SmMUS
084 _a162-0318 BAR Eco Bo.
100 _aJames G. Barnes
245 0 _aSecrets of Customer Relationship Management (Rahasia Manajemen Hubungan Pelanggan)
260 _aYogyakarta
_bAndi
_c2001
300 _ai-xviii + 369 hlm
650 _aEconomics, Business (Ekonomi, Bisnis)
_eE-C-O
_vHubungan Pelanggan
942 _cBK
999 _c2986
_d2986